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Unsuccessful upload of 2019 leave entitlement

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5 years 3 months ago #2443 by Careena Goh
Hi Kap-Chew,

My colleague tried to apply for leave next year. Although everything looks like it is in order when we access his account , when he tried to apply, there are zero days balance. I am unable to attach the file as the pdf file was 307kb and could not be attached.

Why is that?

The past 3 years I have manually gone in to add the leave types and the # of days and this is the first year I am using the upload. I don't want to do it again as I don't want any more complications .

Hope you can explain this?

Thanks,
Careena
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5 years 3 months ago #2444 by Kap-Chew
Hi Careena,

The reason that it’s showing zero balance because the leaves are not yet earned. Since this is the entitlement for 2019, the earliest earning start would be 1 Jan 2019. The only way to make it positive balance is by adding some Carry Over to the entitlements.
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