attendance

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1 week 4 days ago #4697 by siravich
attendance was created by siravich
Hi
After the update of last week I found that some of my employee cann't check-in due to the location cannot acquired.
The problem occurred on oppo and vivo phone.
Thank you

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1 week 4 days ago #4698 by Kap-Chew
Replied by Kap-Chew on topic attendance
Hi,

1. Last week's update did not touch Attendance related functions at all.

2. Can you please ask one of your employees to go to an open field, and try Field Check-In to see if location can be retrieved?

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1 week 4 days ago #4699 by siravich
Replied by siravich on topic attendance
They have tried but it still can't retrieved. however they can use google maps as normal.

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1 week 4 days ago #4700 by Kap-Chew
Replied by Kap-Chew on topic attendance
I see. Thanks for the feedback, I will see what I can do with the next upgrade.

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1 week 3 days ago - 1 week 3 days ago #4701 by Andrew Hee
Replied by Andrew Hee on topic attendance
i facing the same issue on RedMi Note 9 Phone as well, location not show and not able to sign-in, already allow to share location but still not able to click the sign-on button.

users with iPhone 6 on iOS12 and above without issue
Last edit: 1 week 3 days ago by Andrew Hee. Reason: add on info

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1 week 3 days ago #4702 by Kap-Chew
Replied by Kap-Chew on topic attendance
Thanks for the update.

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